Besides the fact that our furniture is:

• recycled (#2 HDPE)
• recyclable
• requires no maintenance
• made in the USA
• responsibly manufactured
• ultra long lasting
• extremely comfortable
• resource efficient
• superiorly crafted

you also get all this:
 
Great Customer Service
When you call Loll Designs you can expect a friendly and knowledgeable representative. Our dedicated customer service team is domestically-based and available 8AM-5PM M-F CST. Call 877.740.3387 ext 106 Loll Tax Free
Keep your costs down! By purchasing Loll products online you can save 5-10% (state taxes outside MN L). Talk about simple and affordable….lollygag away.
 
Clear Returns Policy
Loll Designs has a generous, convenient return policy accommodating product returns within 10 business days. Custom orders are not returnable.

For the most part Loll Designs products are made from 100% recycled High Density Polyethylene (HDPE) which is the same material as the #2 recyclable plastics (i.e. milk jugs, etc) that you take out to curb every week (or at least should be). Loll uses Richlite as a tabletop material. Richlite is a unique environmentally friendly wood fiber composite that is made for outdoor applications.

NO! The HDPE that Loll uses will not fade or change color.  The natural color Richlite material we use for our table tops will patina over time but will still look good. You will never have to paint or stain Loll Furniture.

NONE! Leave it out year round, hose it off with a garden hose in the spring and enjoy. It’s that easy. Loll Furniture will not, fade, warp, rot, require paint or stain or any on going maintenance to keep its beautiful appearance so you can spend more time relaxing.

Loll Designs furniture can be found in a growing number of public areas and in select retail locations. Please contact for more information.

Loll furniture is shipped flat pack to save on costs and resources. We have gone to great lengths to make our furniture assembly very simple. Your shipment will include easy to follow instructions and any tools that you need to assemble your furniture.

Loll products are made from 100% recycled High Density Polyethylene (#2 recyclable plastic, milk jugs, detergent containers, 5 gallon buckets etc.) Loll Furniture is also manufactured in a sustainable and responsible manner. Read more about our ECO commitment and initiatives here

The plastic we use has a texture very closely resembling an orange peel.

The Medium Chair weighs 35 lbs., the Large Chair weighs 48 lbs, and the Extra Large weighs 55 lbs.

Yes! Just don’t throw it in the fire. The melting point of the poly used in our furniture is 275°F – which means if you do have a problem with melting, you’ve got bigger problems to worry about first, like the fact that your legs are on fire.

Yes we do. Please contact with the colors you would like to see and your mailing address.

Loll currently accepts VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS credit cards and payment by check. You can safely enter your credit card number via our secure server, which encrypts all submitted information via SSL.

Yes you can! Please call 1-877-740-3387 ext 111 and we will be glad to answer any questions and process your order. We are available 8AM to 5PM CST, Monday through Friday.

Yes, you may fax your order to Loll Sales fax: 218.525.2850. Please be sure to include your email address. Your order will be confirmed via email or return fax upon receipt.

Loll is required by law to charge sales tax on orders SHIPPED TO Minnesota state addresses, which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to addresses in other states.

Loll Designs utilizes the latest technology for shopping and ecommerce security. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information is stored in encrypted format at all times. Your credit card information is stored only on Authorize.net one of the most trusted electronic payment gateways.  This website, and more importantly all user information, is further protected by a multi-layer firewall based security system. Visa and MasterCard also take significant security measures to protect your information and prevent fraud.
To ensure that your connection is secure, look for the secure site icon in your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the web address (URL) window of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." You should not submit sensitive information unless you can confirm you are on a secure site.

Email:
Phone: 1.877.740.3387
Address: 1325 N. 59th Ave. W, Duluth MN, 55807.

For more specific contact information visit the contact page.

Upon approval and verification of credit card information, orders will be processed for shipment. Inconsistent data and billing information may delay your order. Loll Designs custom builds each order on demand, so production time fluctuates with order volume. Currently orders are shipping within 5 weeks of the order date and shipping takes anywhere from 2 to 5 days depending on where you are in the world. If you need your order sooner, see the "Expedited Shipping" FAQ. We strive to be energy efficient while creating as little waste as possible. To meet these goals, some orders are held until the following "programming day" per color in order to group as many parts as possible into each sheet of HDPE. Please contact for any shipping inquiries.

Deliveries to the 48 contiguous states and Canada will be made via FedEx Ground, UPS or by common carrier depending on the overall weight of your order. We offer low flat rate shipping fees of $24 per item to the US and US$24 per item plus GST and Brokerage to Canada. We cannot deliver to P.O. Boxes; you must provide a street address.  Loll Designs does not provide installation, assembly or physical delivery of furniture into residences or businesses. Installation, assembly or physical delivery of furniture into residences or businesses may be available through the shipping company. Any costs for these services are the responsibility of the purchaser and not Loll Designs. Some Loll Designs furniture requires some assembly.
For questions about shipping, please contact

Yes we do! Customer will be responsible for $24 per item shipped plus a $20.00 brokerage fee and 5% GST. All packages will be shipped by UPS Ground. All prices are in US Dollars.

1st Look Exteriors is the exclusive distributor of loll DESIGNS products in Hawaii. To place orders in Hawaii please contact them directly:

address | 94-422 Ukee Street, #3 Waipahu, Hawaii 96797
website | 1stlookexteriors.com
phone | 808.676.8988
email |

You may expedite your order with an additional fee based on shipping costs and the size of your order. If you are interested in this option, please call customer service at 1-877-740-3387.

Yes. If you are in Duluth, MN please contact us if you would like to pick up your order.

Yes. Every shipment is insured against damage and we request that you carefully inspect your merchandise upon receipt and notify us immediately if you notice any damage due to transit. To successfully expedite any damage claim, you must keep the original packing material that the item(s) arrived in and print the words, "Damaged Upon Arrival" next to where you sign for the merchandise. Digital or traditional photographs can also be very helpful tools in assisting us to expedite a damage claim.

Yes, Loll offers a 5 year Limited Warranty. For full warranty information, see the warranty page.

We want you to be happy with your new product! Customer satisfaction is very important to us so we will go out of our way to accommodate your returns as best we can. For most items*, if you are unsatisfied with your purchase for any reason, Loll will be happy to process a return for you within 10 days of receipt of item. Before returning an item, please contact to obtain return instructions. For warranty claims, see our warranty page.

Items returned must be in their original condition, unassembled in their original packaging, complete with all tags, instructions, and inserts. The return must be post-marked within 10 days of receiving the item. If the return is not due to damaged merchandise, you will be responsible for the shipping cost back to Loll DESIGNS. Pending inspection, a refund will be issued for the purchase price of the items returned not including shipping fees. Items will be inspected and are subject to a restocking fee if items are found damaged or missing parts. If the item is not in new condition when returned, the customer will be charged a restocking and/or re-boxing fee based on the missing items and its condition. If you refuse the delivery of a package without prior consent, you will be charged for return shipping. To avoid any confusion, please refer to the refund grading scale below.

Grade	Refund %	Criteria
A	100%	No cosmetic marks, stains, burns, scuffs, rips, tears, holes, dings, dents or scratches.
B	90%	Any cosmetic marks, stains, burns, scuffs, rips, tears, holes, dings, dents or scratches less than one inch.
C	80%	Any cosmetic marks, stains, burns, scuffs, rips, tears, holes, dings, dents or scratches between one and two inches. Missing parts, pieces, screws or any component that came with the item.
D	70%	Any cosmetic marks, stains, burns, scuffs, rips, tears, holes, dings, dents or scratches between two and six inches.
E	50%	Any cosmetic marks, stains, burns, scuffs, rips, tears, holes, dings, dents or scratches over six inches. Any significant bends, breaks or other damage to furniture, but item is functional.
F	0%	Any significant bends, breaks or damage to furniture, or anything that affects the functionality of the item.

Please be aware that furniture is highly susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely. You may have to provide supplementary packing materials if the outer carton has been worn during the original trip out to you. If you are returning the item, please ship with a carrier that provides tracking numbers and request insurance to ensure safe return. You are responsible to ensure the item is returned safely to Loll DESIGNS.

Loll DESIGNS appreciates your business!

*Loll DESIGNS will not accept returns on custom orders.

Be sure to inspect all packages for damage before signing for the package. If damage is visible, reject the shipment, be sure the driver notes the damage and contact Loll DESIGNS as soon as possible. If you are not available at the time of delivery and cannot reject a damaged shipment, keep all components of the delivery and contact or 877-740-3387 x106. We will request a photo of the damaged product as well as the packaging. We will file a damage claim with the shipper and ship a replacement as soon as possible.

If the item(s) sent was incorrect, or defective, please contact or 877-740-3387 x106. Please do not send these items back prior to contacting Loll DESIGNS.  Loll must receive goods in new condition to fully credit you for the return or exchange. We cannot accept collect deliveries (COD’s).

We sure do! Please contact for more information.

Absolutely! Please contact for information about our trade program and about custom design work and collaboration with Loll Designs.

Sure! For the trade, we can take business checks. Please note that for first time customers who do not have approved accounts with Loll Designs, we must receive the check prior to processing the order.

Of course we each have our favorite chair, and "comfort" is highly subjective. Loll has gone to great lengths to create comfortable and extremely well built chairs.  Before placing a large order, some designers have purchased one sample and then completed the order upon obtaining client approvals of the chair. Let us know when asking for a quote if we can assist you with this process. We also have an expanding web of retailers selling Loll Furniture. To find Loll near you contact