"To recline or lean in a relaxed or indolent manner."
Shop online or give us a ring. Customer Service is available at 877-740-3387 x 1, Monday through Friday between 8:00 AM and 5:00 PM (Central Time) or email for assistance.
Where else can I buy Loll products?
Our products are also sold by independent retailers throughout the United States and Canada. Check out our Store Locator to find a store near you. Friends in Alaska, Hawaii and Canada must call us directly to place orders and do not qualify for free shipping promotions.
How long will it take to receive my order?
To keep our production facility as efficient as possible, most Loll products are made to order. Our current production timeline is approximately 3-4 weeks plus transit time (approximately 3-5 business days). When your order leaves our facility you will receive an email with an order tracking number.
What are my payment options?
We accept American Express, Discover, MasterCard and Visa. We won't charge your card until we ship your product!
Will my order be taxed?
If your order is shipping to a Minnesota address we are required to collect sales tax.
How do I find the status of my order?
Call or e-mail us! We'll be happy to check up on it.
Can I cancel my order?
You are able to cancel your order within five business days of placing your order. Please remember we do make all orders made to order; we do not keep an inventory of stock. If you do need to cancel your order after five business days, it may be subject to a 20% restocking fee.
Do you offer color swatches?
Yup. Please call or e-mail us with a good ship-to address and your requested sample will be sent to you free of charge.
Missing product assembly instructions?
Doh! All assembly instructions are available and downloadable on each individual product page on www.lolldesigns.com.
Order missing parts?
We apologize! Please call us at 877-740-3387 x 1 or email us at and we will send you the necessary parts STAT. And again... sorry 'bout that.
We value your privacy and do not sell your information to any companies. For detailed information, please review our entire Terms and Conditions
Our office address is:
Pick up your order?
Our production facility address is:
Do you offer trade discounts?
Yes. We offer discounts to qualified Trade professionals. Please visit Lolltrade for more information.